Writings
AI, Design & Human Factors
Thoughts on trust, cognition, and the ethics of designing systems that shape human behaviour.
AI & Agentic Systems
Mar 2026The Efficiency Metric: Why AI Should Be Measured by Human Decision-Making
Why the DOGE-style automation experiment reveals the true cost of stripping human judgment from AI systems.
The Unseen Hand: From Autonomous Shadow to Collaborative Partner
Why the future of service design is coactive, not just proactive.
The Agentic Architecture: Service Design as the Foundation for Successful AI Integration
Why Human Factors is the critical link in successful AI implementation across MedTech and Logistics.
The Coactive Author: My Framework for AI-Augmented Research
How I use AI as a collaborative intelligence partner while keeping the core thinking entirely my own.
Human Factors & Cognition
Feb 2026The Compliance Bridge: Designing Beyond the Halo Effect of Agentic AI
Replacing automation bias with calibrated human intuition in AI interfaces.
The Velocity of Doubt: A Perspective on the AI Multiplier
How AI destroys trust calibration and what verifiable interface design can do about it.
AI in UX Research: Supercharging Insights While Navigating the Nuances
Why AI is a co-pilot not a captain — and how to deploy it without losing the soul of research.